Privacy Policy

Welcome to timberworks.store ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number, shipping/billing address)

• Payment information (processed securely via third-party providers)

• Technical data (IP address, browser type, device information)

• Usage data (pages visited, interactions on our website)

2. How We Collect Information

We collect information when you:

• Place an order

• Create an account

• Subscribe to our newsletter

• Contact us via forms or email

3. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Communicate order updates and customer support

• Send transactional emails (order confirmations, shipping updates)

• Send marketing emails ONLY if you have opted in

• Improve our website and services

4. Email Communications

We only send emails to users who have provided explicit consent or made a purchase.

• Transactional emails are sent automatically after orders or account actions

• Marketing emails are optional and sent only to subscribed users

• Users can unsubscribe at any time using the link provided in emails

We do NOT use purchased, rented, or third-party email lists.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers

• Analytics services

6. Data Retention

We retain your information only as long as necessary to fulfill orders and comply with legal obligations.

7. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

To exercise these rights, contact us at: support@timberworks.store

8. Security

We implement appropriate technical and organizational measures to protect your data.

9. Cookies

We use cookies to improve user experience and analyze website traffic.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@timberworks.store